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Complimentary Charging and 5-Years of Support Provides New Cadillac LYRIQ Customers with Stress-Free, Luxury Ownership

2024-10-16


The arrival of the new Cadillac LYRIQ in Australia and New Zealand signals the dawning of a new age of vehicle propulsion, courtesy of the new model’s fully electric powertrain.

As a new luxury EV offering for the Australia & New Zealand market, it was imperative that any charging solution needed to align with brand values and customer expectations associated with Cadillac.

That is why every new Cadillac LYRIQ in Australia will come with one-year free public charging as standard and then, depending on a customer’s lifestyle, the owner is invited to choose between an additional two-years of free public charging or the complimentary supply and standard installation of a standard 7.4kW home electric vehicle charger^.

“Whether this is your first EV or your latest and greatest, we want to ensure the experience is a luxury one,” said Jess Bala, Managing Director GM Australia and New Zealand.

“With this in mind, Cadillac will introduce charging partnerships which will enhance the EV experience, and at the same time deliver a high-end charging solution befitting of a luxury, fully-electric SUV.

Cadillac’s philosophy is that you shouldn’t just live with one of the marque’s electric vehicles but thrive with one.

“This charging partnership programme is intended to do just that, to make owning an electric LYRIQ convenient and enjoyable.

“And for our New Zealand customers, we are finalising an equally exciting charge and warranty offer which we will share the details of very soon,” said Ms Bala.

The Cadillac LYRIQ offers high-speed DC fast charging for use when away from home, enabling customers to add up to 128km of range in 10-minutes1 when charging at a public charge station.

To deliver these charging benefits, Cadillac has announced it will partner with carefully selected, established, and respected charging suppliers in Australia for public and at-home solutions.

In Australia, Cadillac will partner with Chargefox to provide LYRIQ owners with public charging across their national network. For home charging solutions, Cadillac has selected JET Charge to deliver and install a 7.4kW Autel unit to customers who select this option at purchase.

Chargefox is Australia's leading EV charging platform, featuring thousands of EV chargers all over the country. Owned by the mobility clubs of Australia including NRMA, RACV, RACQ, RAA, RAC and RACT Chargefox makes EV charging simple, affordable, and accessible for all.

JET Charge was created in 2013 to supply and install electric vehicle chargers to support and accelerate the growth of EV sales in Australia. In that time, it has become the country’s leading provider of fast, safe and highly rated home EV charging solutions and has in excess of 10,000 customers.

GM’S EV BATTERY

Cadillac LYRIQ is powered by GM’s EV battery, a flexible and modular construction which delivers outstanding power, range, and performance.

GM’s EV battery is modular and allows engineers to optimise battery energy storage and layout for EV’s of all shapes and sizes.

A key benefit is that each vehicle constructed on the platform is built with a specific configuration of battery modules and electric drive units to provide a one-of-a-kind performance tailored to each vehicle’s goals.

In the case of the Cadillac LYRIQ, the battery modules are arranged within the battery pack horizontally across the vehicle underbody. The battery pack was designed as an integral part of the vehicle structure to create a safer, higher-performing vehicle.

The horizontal arrangement of the battery modules facilitates LYRIQ’s low-slung, aggressive SUV profile and sporty performance attributes.

An industry-first Wireless Battery Management System communication module allows individual battery cells to coordinate while reducing the amount of wire required compared with traditional electric vehicles.

With less battery space devoted to wires, more cells can be included in the same amount of space, allowing for a more energy-dense, efficient battery which delivers improved range.

LYRIQ’s Common Battery Cells feature a state-of-the-art nickel-manganese-cobalt-aluminium (NCMA) chemistry, which was designed to reduce the cobalt content in the batteries by more than 70%, a major advancement in battery technology.

Cadillac LYRIQ features an eight year/160,000km Electric Vehicle Propulsion Battery Warranty2.

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Close-up view of the charge port door on the 2025 Cadillac LYRIQ Luxury.

FIVE YEARS OF VEHICLE SUPPORT IN AUSTRALIA

The launch of the new Cadillac LYRIQ also heralds the arrival of the ‘Cadillac Confidence’ programme for owners in Australia, a benefits package which supports the premium experience expected of the new model.

Available as standard and in addition to complimentary and comprehensive charging solutions2, Cadillac Confidence is designed as a premium wrap-around service and provides reassurance and support for all LYRIQ owners.

Headlining the standard support for every new LYRIQ is as follows:

  • five-years unlimited kilometre factory vehicle warranty,
  • five-years roadside assistance
  • five-years scheduled servicing.

The package is transferable from one owner to the next, provided terms and conditions associated with the warranty have been adhered to3.

FINANCE YOUR WAY

Cadillac has partnered with leading Australian consumer lender, Plenti to offer tailored financing solutions for LYRIQ and our upcoming EV range, making it easier for Australians to access electric vehicle financing through Plenti’s fast, convenient, and fully digital process. Cadillac’s online purchasing system, combined with Plenti’s cutting edge technology provides customers with fast, easily accessible financing solutions at competitive rates4.


1Actual charge times will vary based on battery starting state of charge, battery condition, output of charger, vehicle settings and outside temperature.

2Terms and conditions apply. Every new Cadillac LYRIQ in Australia and New Zealand will come with one-year complimentary public charging as standard and then, depending on a customer’s lifestyle, the owner is invited to choose between an additional two-years complimentary public charging or a complimentary standard 7.4kW home charger supplied and installed.

3For more information regarding warranty terms and conditions, please visit the Ownership section on cadillacanz.com

4Credit subject to approval. Terms, conditions, fees and charges apply. See cadillacanz.com.au for more information.

PLEASE NOTE: Fair use policies and T&Cs apply to public charging. Home charger includes standard installation as defined by Cadillac's partners. Upgraded home chargers, solar integration and non-standard installation are available at additional cost. The support package is in addition to the rights that customers have under the Australian Consumer Law.